About this Policy: This Privacy Policy applies to all personal data collected by 7game2 ("we", "us", "the platform") from members and visitors ("you") of 7game2.best. It should be read alongside our Terms and Conditions and Responsible Gaming policy. Together, these documents set out the full framework governing your relationship with 7game2.
1Who We Are
7game2 is an online casino and sports betting platform operating at 7game2.best and targeted primarily at Filipino players in the Philippines. When this Privacy Policy refers to "7game2", "we", or "us", it means the operating entity responsible for the 7game2 platform and the data it processes in connection with providing online gaming services to registered members.
7game2 is the data controller for the personal information you provide when registering, depositing, betting, or otherwise using the platform. If you have any questions about how 7game2 handles your data, you can contact us at support@7game2.best at any time.
2Personal Data We Collect
7game2 collects the following categories of personal data from members and, in some cases, from visitors who have not yet registered:
2.1 Identity Data
- Full legal name as it appears on a government-issued ID
- Date of birth (for age verification — 7game2 is 18+ only)
- Government-issued ID number and copy (for KYC verification)
- Selfie or liveness check where required for identity confirmation
2.2 Contact Data
- Mobile number (Philippine number where applicable)
- Email address registered to your 7game2 account
- Physical address (for KYC and regulatory requirements)
2.3 Financial Data
- GCash or Maya wallet reference (masked — 7game2 does not store full wallet credentials)
- Bank account details provided for withdrawal processing (BDO, BPI, UnionBank, etc.)
- Card BIN and last four digits for Visa/Mastercard transactions
- Transaction history: deposit amounts, withdrawal amounts, dates, and reference numbers
2.4 Gaming Activity Data
- Bet history, game sessions, wins, losses, and bonus activity
- Sports betting selections, stakes, and settlement outcomes
- Responsible gaming tool usage (deposit limit changes, cooling-off periods, self-exclusion requests)
2.5 Technical Data
- IP address and geolocation data (country/region level)
- Device type, operating system, browser version
- Session logs including login times and platform navigation paths
- Cookies and similar tracking data (see Section 9)
2.6 Communication Data
- Contents of support tickets and live chat conversations with the 7game2 team
- Email correspondence sent to or received from 7game2
- Responses to surveys or feedback requests where you choose to participate
7game2 — data collection that serves Filipino players, never exploits them
Why 7game2 Collects This Data
Every piece of data 7game2 collects has a reason. Identity data is needed so we can verify you're who you say you are and that you're old enough to play. Financial data is required to process your deposits and withdrawals correctly and to comply with anti-money laundering requirements. Gaming data helps us personalise your experience, detect problem gambling patterns, and resolve disputes.
Technical data helps 7game2 maintain platform security, detect fraud, and troubleshoot issues that affect your experience. We don't collect data beyond what's needed to deliver safe and compliant gaming services to Filipino members. If you ever want to understand why a specific piece of data is collected, reach out to support at support@7game2.best.
3How 7game2 Collects Your Data
7game2 collects your personal data through the following methods:
- Direct collection: Information you provide when registering, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions at 7game2.
- Automated collection: Technical data collected automatically when you use the platform, including cookies, session logs, IP address logs, and device fingerprinting for fraud prevention.
- Third-party providers: Identity verification data from KYC service providers, payment confirmation data from GCash, Maya, and banking partners, and fraud signals from security service providers.
- Publicly available sources: In limited cases, 7game2 may verify information against publicly available databases for fraud prevention or regulatory compliance purposes.
4How 7game2 Uses Your Personal Data
The table below summarises the purposes for which 7game2 uses your personal data and the data categories involved:
| Purpose |
Data Categories Used |
| Account registration and management | Identity, Contact |
| Age and identity verification (KYC) | Identity, Contact, Financial |
| Deposit and withdrawal processing | Financial, Identity |
| Delivering and improving gaming services | Gaming Activity, Technical |
| Fraud prevention and platform security | Technical, Identity, Financial |
| Responsible gaming monitoring and tools | Gaming Activity, Identity |
| Customer support and dispute resolution | Communication, Identity, Gaming Activity |
| Marketing and promotional communications (opt-in) | Contact, Gaming Activity |
| Legal and regulatory compliance | Identity, Financial, Gaming Activity |
| Platform analytics and performance improvement | Technical (aggregated/anonymised) |
7game2 does not use your personal data to make fully automated decisions that have significant legal or similarly significant effects on you without human review. Where automated systems flag an account for review — for fraud prevention or responsible gaming reasons — a human team member reviews the case before any action is taken that affects your account access.
5Legal Basis for Processing
7game2 processes your personal data on the following legal bases:
- Performance of a contract: Processing your registration, deposits, withdrawals, and gaming activity is necessary to deliver the services you signed up for at 7game2.
- Legal obligation: KYC identity verification, anti-money laundering checks, and regulatory reporting are required by applicable gaming and financial regulations.
- Legitimate interests: Fraud prevention, platform security, and responsible gaming monitoring are pursued under the legitimate interest of maintaining a safe platform for all members.
- Consent: Marketing communications, optional analytics, and non-essential cookies are only processed where you have given explicit consent. You can withdraw consent at any time.
7game2's Approach to Data Sharing — No Unnecessary Disclosure
One of the most common concerns Filipino players have about online platforms is what happens to their personal information after they register. At 7game2, we share data only with parties who need it to deliver a specific service — your GCash details go to GCash to process the transaction, your identity documents go to the KYC provider to verify your age and identity, and so on.
7game2 does not sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial purposes unrelated to delivering your gaming account services. If a third party asks 7game2 to share member data without a valid legal basis, we decline. No exceptions.
7game2 — clear data sharing rules from Zamboanga to Manila
6Who 7game2 Shares Your Data With
7game2 shares personal data only with trusted third parties where necessary to deliver platform services or meet legal requirements. The categories of third parties who may receive your data are:
- Identity verification (KYC) providers: Receive identity documents and personal details to perform age and identity checks required by gaming regulations.
- Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and card processors receive the minimum payment data needed to process transactions.
- Fraud prevention and cybersecurity providers: Receive technical and behavioural data to identify suspicious activity, fraudulent accounts, or security threats.
- Gaming content providers: JILI and other game providers may receive session data required to deliver game content and settle game outcomes correctly.
- Customer support platforms: The tools 7game2 uses to manage support tickets and live chat may process communication data.
- Regulatory and law enforcement authorities: 7game2 will disclose data in response to valid legal orders, court orders, or regulatory requests where required by Philippine law.
All third-party processors used by 7game2 are required to handle your personal data in accordance with applicable data protection standards and are prohibited from using your data for any purpose beyond the one for which it was shared.
7International Data Transfers
Some of the third-party service providers used by 7game2 operate servers or infrastructure outside the Philippines. When personal data is transferred internationally, 7game2 ensures that appropriate safeguards are in place — including data processing agreements with standard contractual protections — to maintain the security and privacy standards described in this policy.
If you have questions about the specific countries or regions where your data may be processed, contact 7game2 support at support@7game2.best and we will provide the relevant information based on your account's service configuration.
8How Long 7game2 Keeps Your Data
7game2 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable regulatory and legal requirements. The general retention schedule is as follows:
- Account and identity data: Retained for a minimum of five years from account closure, as required by anti-money laundering regulations applicable to gaming operators in the Philippines.
- Transaction records: Financial transaction history is retained for a minimum of five years from the date of the transaction.
- Gaming activity logs: Bet history and game session records are retained for a minimum of three years for dispute resolution purposes.
- Customer support records: Communication records are retained for two years from the date of the last interaction, unless the conversation relates to a live dispute.
- Technical logs: Security and access logs are retained for between three months and one year depending on the log type and security requirements.
- Marketing consent records: Consent records are retained for the period your account is active plus an additional two years after account closure.
When data is no longer needed and its retention period has expired, 7game2 will securely delete or anonymise the data so that it can no longer be linked to an individual.
9Cookies and Tracking Technologies
7game2 uses cookies and similar tracking technologies on the platform. These fall into the following categories:
- Strictly necessary cookies: Required for the platform to function — session management, login state, and security tokens. These cannot be disabled without breaking core functionality.
- Functional cookies: Remember your preferences such as language settings, default game views, and deposit method selection to improve your experience.
- Analytics cookies: Used to understand how members use the platform in aggregate — which pages are visited, where errors occur, and how game categories perform. 7game2 uses this data to improve the platform experience. Analytics cookies require your consent.
- Security and fraud prevention cookies: Used to detect bots, prevent account takeover, and identify suspicious activity patterns. These are considered necessary for security purposes.
You can manage your cookie preferences through the cookie settings banner displayed on your first visit to 7game2.best. You can also manage cookies through your browser settings, though disabling strictly necessary cookies may affect your ability to use the platform.
10Your Data Rights as a 7game2 Member
As a Filipino player using the 7game2 platform, you have the following rights regarding your personal data. You can exercise these rights by contacting support@7game2.best. 7game2 aims to respond to data rights requests within 30 days.
You have the right to request a copy of the personal data 7game2 holds about you. This includes your account information, identity documents submitted for KYC, transaction history, and communication records. 7game2 will provide this in a commonly used format within 30 days of your verified request.
If any personal data 7game2 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections — particularly to identity data — may require re-verification. Contact support with the details of what needs correcting and 7game2 will address it promptly.
You can request that 7game2 delete your personal data. This right applies when the data is no longer necessary for the purpose it was collected, when consent is withdrawn, or when processing is unlawful. Note that 7game2 cannot delete data that must be retained to comply with legal obligations — such as transaction records required under anti-money laundering regulations. Where deletion is not possible, 7game2 will explain why and restrict processing instead.
In certain circumstances you can request that 7game2 restrict the processing of your data — for example while the accuracy of data you have contested is being verified, or where you have objected to processing and the outcome of that objection is pending. During a restriction period, 7game2 may store the data but will not actively process it beyond what is legally required.
For data processed by 7game2 on the basis of your consent or a contract, you have the right to receive that data in a structured, machine-readable format. This allows you to transfer your data to another service provider if you choose. Contact support for a data portability request and 7game2 will provide the relevant export within 30 days.
You can object to 7game2 processing your data where processing is based on legitimate interests or for direct marketing purposes. For direct marketing objections, 7game2 will stop immediately. For other legitimate interest processing objections, 7game2 will review the objection and respond with its assessment. If 7game2's legitimate interest is found to override your objection, it will explain why.
How to Exercise Your Rights: Email support@7game2.best with the subject line "Data Rights Request" and the specific right you wish to exercise. Include your registered account email and a brief description of your request. 7game2 may need to verify your identity before processing the request to protect against unauthorised data disclosure.
11Marketing Communications
7game2 sends marketing communications — including bonus offers, new game announcements, seasonal promotions, and VIP Club updates — only to members who have opted in to receive them. You can manage your marketing preferences through your 7game2 account settings at any time.
To unsubscribe from marketing emails, use the unsubscribe link in any marketing email or contact support@7game2.best. Unsubscribe requests are processed within five business days. Opting out of marketing does not affect transactional communications — you will still receive account confirmations, deposit receipts, withdrawal notifications, and support responses.
7game2 does not sell your contact information to third-party advertisers. When 7game2 promotes products or services from game providers (such as JILI Slots) or partner promotions, these are handled within the 7game2 platform and do not involve sharing your contact details with the provider directly.
12Children's Privacy
7game2 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is performed during registration and may be repeated as part of KYC processes to confirm eligibility.
If 7game2 becomes aware that personal data has been collected from a person under 18, the account will be closed immediately, all data will be deleted, and any funds will be returned through the appropriate process in line with applicable regulations. If you believe a minor has registered at 7game2, please contact support@7game2.best immediately.
13Security Measures at 7game2
7game2 takes the security of your personal data seriously and has implemented the following technical and organisational measures to protect it:
- SSL/TLS encryption on all data transmission between your device and the 7game2 platform
- Encrypted storage of sensitive personal data including identity documents and financial details
- Role-based access controls ensuring that only authorised 7game2 staff can access personal data for legitimate operational purposes
- Multi-factor authentication options for member accounts to prevent unauthorised login
- Continuous monitoring of platform security to detect and respond to threats in real time
- Regular security review processes and incident response procedures
- Staff training on data protection and security obligations
Despite these measures, no online platform can guarantee complete security against all possible threats. If you suspect that your 7game2 account has been accessed without your authorisation, contact support immediately at support@7game2.best so we can secure your account and investigate.
Data Breach Notification: In the event of a personal data breach at 7game2 that is likely to result in a risk to your rights and freedoms, 7game2 will notify affected members without undue delay and will report to the relevant regulatory authority as required by applicable law.
14Changes to This Privacy Policy
7game2 may update this Privacy Policy from time to time to reflect changes in the platform's data practices, changes in applicable law, or improvements in how we explain our privacy approach to Filipino members.
When significant changes are made, 7game2 will notify registered members via email or through a platform notification at least seven days before the updated policy takes effect. The "Last updated" date at the top of this page is always revised when the policy is changed. The current version is the governing version and supersedes all prior versions.
Continued use of the 7game2 platform after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not accept the changes, you may close your account before the effective date of the update.
15Contact and Complaints
If you have questions, concerns, or complaints about how 7game2 handles your personal data, the best first step is to contact our support team directly:
- Email: support@7game2.best — use the subject line "Privacy Enquiry" for fastest routing
- Live Chat: Available 24/7 through your logged-in 7game2 account dashboard
7game2 aims to acknowledge privacy enquiries within three business days and to resolve them within 30 days. If your concern relates to a data rights request that has not been responded to, or if you are not satisfied with 7game2's response, you have the right to lodge a complaint with the relevant Philippine regulatory authority overseeing data protection.
We take all privacy concerns seriously. The vast majority of member questions about data are resolved through a direct conversation with our support team — so if something is unclear or you want to know more about a specific data practice at 7game2, just ask.
This Privacy Policy was last updated in January 2025. The current version governs all personal data processed by 7game2 from the date of publication.
